Privacy Policy
Last updated: 13 May 2026
Malluci operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). Malluci is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card details, transaction details, payment method, payment confirmation, and other payment information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your previous transactions.
- Communications with us including information you provide when contacting customer support or communicating with us.
- Device information including details about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information including information about your interactions with the Services, including how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services, including from your device when using our products or services or visiting our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technologies and when they collect or process personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide the Services to you, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and personalizing your shopping experience, such as recommending products related to your purchases.
Marketing and Advertising
We use your personal information for marketing and advertising purposes, including sending promotional messages via email, SMS, or post, and displaying online advertisements for products or services on the Services or other websites based on your activity and purchases.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide secure payment and shopping experiences, detect and investigate fraudulent or unlawful activities, protect public safety, and secure our Services.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
- With Shopify, vendors, and third-party service providers that perform services on our behalf such as payment processing, shipping, analytics, cloud storage, and customer support.
- With business and marketing partners to provide marketing services and personalized advertising.
- When you direct us to share information with third parties, such as for shipping products or through social media integrations.
- With our affiliates or within our corporate group.
- In connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings, or to comply with legal obligations.
Relationship with Shopify
The Services are powered by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transferred to and shared with Shopify and third parties located in countries outside your own.
To learn more about how Shopify uses your personal information and your available rights, please visit Shopify’s Consumer Privacy Policy at:
Third-Party Websites and Links
The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of such third parties, and we encourage you to review their policies before providing any personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention of Your Information
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- Right to access your personal information.
- Right to request deletion of your personal information.
- Right to correct inaccurate personal information.
- Right to data portability.
- Right to opt out of marketing communications.
If you are located in the UK or EEA, you may also have the right to:
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use recognized legal mechanisms to safeguard international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory reasons. Updated versions will be posted on this page with a revised “Last updated” date.
Contact Information
Company Name:
Registered Address:
Registration Number:
Email: info@malluci.com
Phone: (+44) 7853 195286
Business Hours
- Monday to Friday: 09:00 – 17:00
- Saturday and Sunday: 10:00 – 14:00