Terms of Service
Welcome to Malluci! The terms “we”, “us” and “our” refer to Malluci. Malluci operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (“Services”). Malluci is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately display our products and services in our online store. However, colors and product appearance may vary depending on the device you use to access the store and your device settings.
We do not guarantee that the appearance or quality of products or services purchased by you will meet your expectations or match images displayed in our store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you submit an offer to purchase. Malluci reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Malluci confirms acceptance. Payment must be received and processed before acceptance.
Please review your order carefully before submitting it, as cancellation requests may not be possible after acceptance. If we cancel, change, or reject an order, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are only permitted in accordance with our Refund Policy.
You represent and warrant that purchases are for your personal or household use only and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, customs duties, or import fees.
Prices listed in our online store may differ from those offered by third parties or physical retail stores. Promotional offers may be subject to separate terms and conditions.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update account details, including email address and payment information.
You represent and warrant that:
- The payment information provided is accurate and complete;
- You are authorized to use the payment method;
- Charges incurred will be honored by your payment provider; and
- You will pay all charges incurred, including shipping fees and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or circumstances beyond our control. Ownership and risk of loss transfer to you once products are handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content included within the Services, including trademarks, logos, text, graphics, images, videos, audio, product reviews, and overall design, is owned by Malluci, its affiliates, licensors, or Shopify and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, display, transmit, or exploit any content without prior written permission from Malluci.
Malluci names, logos, product names, and slogans are trademarks of Malluci or its licensors. Shopify names and trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
Such tools are provided “as is” and “as available” without warranties or endorsements. Your use of optional tools is entirely at your own risk.
Future features and services introduced through the Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or materials. We are not responsible for examining or evaluating their content or accuracy.
Your access to third-party websites is entirely at your own risk. We are not liable for damages or losses arising from purchases or interactions with third-party websites or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Malluci is powered by Shopify, which enables us to provide the Services to you. However, all purchases made in our store are transactions directly between you and Malluci.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales or transactions between you and Malluci.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process information related to your use of the Services to provide and improve its platform functionality.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, ideas, comments, or other feedback (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.
You represent that:
- You own or control all rights to the Feedback;
- Any compensation or incentives related to the Feedback have been disclosed; and
- Your Feedback complies with these Terms.
We are not obligated to keep Feedback confidential, compensate you, or respond to Feedback submissions.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping charges, delivery times, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful or prohibited purposes, including but not limited to:
- Violating laws or regulations;
- Infringing intellectual property rights;
- Harassing or harming others;
- Submitting false or misleading information;
- Uploading malicious code or viruses;
- Sending spam or fraudulent communications;
- Collecting personal information of others; or
- Circumventing security features of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend access to the Services at any time without notice.
Sections relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, and similar provisions shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through them are offered “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Malluci, its affiliates, employees, contractors, licensors, or Shopify shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Malluci, Shopify, and their affiliates, officers, employees, agents, licensors, and service providers from claims, damages, liabilities, and expenses arising from:
- Your breach of these Terms;
- Your violation of applicable laws; or
- Your use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies posted on the website constitute the entire agreement between you and Malluci.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without prior written consent from Malluci.
We may assign or transfer these Terms without notice or consent.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws and courts of the jurisdiction where Malluci maintains its principal place of business.
SECTION 22 - HEADINGS
Headings are included for convenience only and shall not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on our website.
Your continued use of the Services after updates are posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Company Name:
Company Address:
Registration Number:
Email: info@malluci.com
Phone: (+44) 7853 195286
Business Hours:
Monday to Friday: 09:00 - 17:00
Saturday and Sunday: 10:00 - 14:00